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Promise ServicePlus - extended service agreement - 3 years - on-site - VJ2KSPNBDAA


Promise ServicePlus - Extended service agreement - replacement - 3 years - on-site - 24x7 - next day   Learn more about the product
Price:$673.99
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eCOST Part#: 9404110
Mfr Part#: VJ2KSPNBDAA
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Platform: Universal
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UPC:0663072914752
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The Promise ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period.The Promise ServicePlus plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-year standard limited warranty on the hardware and the 24 x 7 technical support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.
General
Type Extended service agreement
Service Included Replacement
Location On-site
Full Contract Period 3 years
Response Time Next day
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Details Extended service agreement - replacement - 3 years - on-site - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
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Promise ServicePlus - extended service agreement - 3 years - on-site (VJ2KSPNBDAA)

Promise ServicePlus - Extended service agreement - replacement - 3 years - on-site - 24x7 - next day

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