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HP Electronic Care Pack 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - extended service agreement - 1 year - shipment - HS969E


Electronic HP Care Pack 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HP 2620-24, 2620-24-PoE+, 2620-24-PPoE+, 2620-48, 2620-48-PoE+   Learn more about the product
Price:$99.99
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eCOST Part#: 9514271
Mfr Part#: HS969E
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Platform: Universal
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 Free Shipping on Orders Over $50 and under 30 pounds (Orders Up to 30lbs qualify. Excludes shipments to AK & HI.)
HP Hardware Exchange and Software Support Care Pack Service combine popular hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems. The HP Care Pack service is offered on HP networking products that have a limited lifetime warranty and HP visual collaboration products.Software support provides access to the HP response centers. HP response center engineers work with your IT team to provide advice on software features and use, problem diagnosis and resolution, software defect identification, and access to patches. The service also provides electronic access to firmware update releases to help extend the lifecycle of your technology investment.Hardware exchange offers a reliable and fast exchange service for eligible HP networking and HP visual collaboration products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Hardware Exchange and Software Support is a cost-efficient yet convenient alternative to onsite support.Hardware exchange provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time of logging a call with HP. Replacement products or parts are new or equivalent to new in performance.
General
Type Extended service agreement
Service Included Replacement
Location Shipment
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Details Extended service agreement - replacement - 1 year - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Compatibility Information
Designed For HP 2620-24 Switch, 2620-24-PoE+ Switch, 2620-24-PPoE+ Switch, 2620-48 Rack Shippable Switch, 2620-48 Switch, 2620-48-PoE+ Switch
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HP Electronic Care Pack 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - extended service agreement - 1 year - shipment (HS969E)

Electronic HP Care Pack 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HP 2620-24, 2620-24-PoE+, 2620-24-PPoE+, 2620-48, 2620-48-PoE+

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