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HP 4-Years 9x5 4-Hour Response Hardware Support for rp5000 Solution-Electronic - UE328E


Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment. This is for rp5000 Point of Sale System.   Learn more about the product
Price:$399.00
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eCOST Part#: 7056988
Mfr Part#: UE328E
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Platform: Universal
Manufacturer:
UPC:0759061334714
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Prompt service coverage during standard or extended business hours

Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing.

Choose 4-Hour Same Business Day Hardware Support when you need to:

– Extend your hardware warranty coverage with prompt service for key systems and devices
– Obtain easy-to-buy, easy-to-use onsite services
– Improve hardware performance and uptime
– Increase the return on your HP and multivendor hardware investments
– Enjoy consistent service coverage across geographically dispersed sites

Service highlights

Remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

4-hour onsite response - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Coverage window
- Standard business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays

Escalation management - Established escalation procedures enlist specialized expertise from HP and selected third-parties.
General
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 4 years
Response Time 4 hours
Service Availability 9 hours a day / 5 days a week
Details
Service & Support Details Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 9 hours a day / Monday-Friday
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HP 4-Years 9x5 4-Hour Response Hardware Support for rp5000 Solution-Electronic (UE328E)

Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment. This is for rp5000 Point of Sale System.

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