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HP PSG/ESS Services Care Pack Services Post Warranty 4-Hour 24x7 Same Day Hardware Support - U4631PE

Post Warranty 4-Hour On-site Service, 7-Day x 24-Hour Coverage, 1 Year   Learn more about the product
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eCOST Part#: 414413
Mfr Part#: U4631PE
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"List price" is the suggested retail price provided to us by our vendors. We make no representation that a substantial number of these products have been sold or offered for sale at the list price. Actual retail prices in your area may be substantially different. Since we sell products on a national basis, it is not possible to know if our merchandise is sold at list price in any particular location or at any particular time. "You Save" reflects the difference between our price and the vendor provided list price shown on our sites. Since the list price may be different than the actual retail prices in your area, you may not actually realize a savings of this amount.

Manufacturers sometimes ask that retailers not display a price if it drops below a certain amount. The "Click here to see Lowest Price" message indicates that the price of the item is so low that the manufacturer requested that it not be advertised (that is, displayed). In a brick-and-mortar store, you would probably have to ask a salesperson what the price of the product is. At eCOST, by clicking on "Click here to see Lowest Price" you are essentially asking to see the price, at which point we show it to you.

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Responsive service coverage available whenever you need it

Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and network equipment.

Choose 4-Hour 24x7 Same Day Hardware Support when you need to:

– Extend your hardware warranty coverage with prompt, anytime service for key systems and devices
– Obtain easy-to-buy, easy-to-use onsite services
– Improve hardware performance and uptime
– Increase the return on your HP and multivendor hardware investments
– Enjoy consistent service coverage across geographically dispersed sites

Service highlights

– Remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

– 4-hour onsite response 24x7x365 - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

– Escalation management - Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Service & Support Details Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring
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HP PSG/ESS Services Care Pack Services Post Warranty 4-Hour 24x7 Same Day Hardware Support (U4631PE )

Post Warranty 4-Hour On-site Service, 7-Day x 24-Hour Coverage, 1 Year

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