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HP PSG/ESS Services 4-year Next Business Day Onsite Hardware Support for Desktop dc7xxx, 6xxx Pro, 8xxx Elite Only Service - HN788E


HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.   Learn more about the product
Price:$71.99
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eCOST Part#: 8252620
Mfr Part#: HN788E
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Expert next-day service - with your choice of coverage windows

Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment.

Choose Next Business Day Hardware Support when you need to:
  • Extend your hardware warranty coverage for key systems and devices
  • Obtain easy-to-buy, easy-to-use onsite services
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites
Service highlights include:
  • Remote problem diagnosis and support – HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

  • Next business day onsite response – For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

  • Coverage window - Standard business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays

  • Escalation management – Established escalation procedures enlist specialized expertise from HP and selected third-parties.
Compatibility
  • HP Compaq 6000 Pro All-in-One PC
  • HP Compaq 6000 Pro All-in-One PC (ENERGY STAR)
  • HP Compaq 6000 Pro Microtower PC
  • HP Compaq 6000 Pro Microtower PC (ENERGY STAR)
  • HP Compaq 6000 Pro Small Form Factor PC
  • HP Compaq 6000 Pro Small Form Factor PC (ENERGY STAR)
  • HP Compaq 6005 Pro Microtower PC
  • HP Compaq 6005 Pro Microtower PC (ENERGY STAR)
  • HP Compaq 6005 Pro Small Form Factor PC
  • HP Compaq 6005 Pro Small Form Factor PC (ENERGY STAR)
  • HP Compaq 6005 Pro Ultra-slim Desktop PC
  • HP Compaq 6005 Pro Ultra-slim Desktop PC (ENERGY STAR)
  • HP Compaq 8000 Elite Convertible Minitower PC
  • HP Compaq 8000 Elite Convertible Minitower PC (ENERGY STAR)
  • HP Compaq 8000 Elite Small Form Factor PC
  • HP Compaq 8000 Elite Small Form Factor PC (ENERGY STAR)
  • HP Compaq 8000 Elite Ultra-slim Desktop PC
  • HP Compaq 8000 Elite Ultra-slim PC
  • HP Compaq 8000 Elite Ultra-slim PC (ENERGY STAR)
  • HP Compaq 8000f Elite Ultra-slim PC (ENERGY STAR)
  • HP Compaq 8100 Elite Convertible Minitower PC
  • HP Compaq 8100 Elite Convertible Minitower PC (ENERGY STAR)
  • HP Compaq 8100 Elite Small Form Factor PC
  • HP Compaq 8100 Elite Small Form Factor PC (ENERGY STAR)
General
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Pricing Type Promo
Details
Service & Support Details Extended service agreement - parts and labor - 4 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote monitoring - 4 years
Compatibility Information
Designed For HP Base Warranty, rp5700 Long Lifecycle, rp5800 Retail System ¦ HP EliteOne 800 G1 ¦ HP MultiSeat ms6000, ms6005, ms6200 ¦ HP Point of Sale System ap5000, rp5700, rp5800 ¦ HP ProBook 640 G1 ¦ HP ProDesk 400 G1, 405 G1, 600 G1 ¦ HP ProOne 400 G1, 600 G1 ¦ HP RP3 Retail System 3100 ¦ HP RP7 Retail System 7100, 7800 ¦ HP SignagePlayer mp8000r, mp8000s, mp8200, mp8200s ¦ HP Workstation Z220 ¦ HP Compaq 4000 Pro, 6000 Pro, 6005 Pro, 6200 Pro, 6300 Pro PC, 6305 Pro, 8200 Elite, 8200 Elite PC, 8200 Elite USDT PC, Elite 8000, Elite 8300, Elite 8300 PC, Pro 4300 ¦ HP Compaq Business Desktop rp5700
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HP PSG/ESS Services 4-year Next Business Day Onsite Hardware Support for Desktop dc7xxx, 6xxx Pro, 8xxx Elite Only Service (HN788E)

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.

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