HP IPG Services Electronic Care Pack Support Plus 24 - extended service agreement - 1 year - on-site - HR556E
Electronic HP Care Pack Support Plus 24 - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - 4 h - for HP A-MSR20-10, A-MSR20-11, A-MSR20-12 T1, A-MSR20-15, A-MSR20-20, A-MSR20-40, MSR20Learn more about the product
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The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products and selected multivendor hardware and software. In addition, this convenient HP packaged service makes software updates available to you at substantial savings.
General
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
1 year
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support Details
Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year
Compatibility Information
Designed For
HP A-MSR20-10, A-MSR20-11, A-MSR20-12, A-MSR20-12 T1, A-MSR20-12 W, A-MSR20-13, A-MSR20-13 W, A-MSR20-15, A-MSR20-15 A, A-MSR20-15 AW, A-MSR20-15 I, A-MSR20-15 IW, A-MSR20-20, A-MSR20-21, A-MSR20-40, MSR20-12-T-W Router (NA), MSR20-13-W Router (NA)
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