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Cisco SMARTnet Premium extended service agreement - CON-SNTP-SP6C240V


Cisco SMARTnet Premium - Extended service agreement - replacement - 24x7 - 4 h - for P/N: UCS-SP6-C240E, UCS-SP6-C240V   Learn more about the product
Price:$482.99
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eCOST Part#: 9512209
Mfr Part#: CON-SNTP-SP6C240V
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SMARTnet support provides customers with software updates and upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, and technical support. Cisco Systems developed SMARTnet services to meet the maintenance requirements of customers with internal maintenance support staff. The SMARTnet support product is based on Cisco's philosophy of moving beyond traditional business barriers to achieve the following: make all of Cisco's information, services, and support available to its customers on demand, deliver fast response and high customer satisfaction, improve user productivity, significantly lower the cost of doing business.SMARTnet Premium service provides all of the features of SMARTnet service, plus the fastest response time for replacement parts, 4-hour or 2-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco-observed holidays.
General
Type Extended service agreement
Service Included Replacement
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Details Extended service agreement - parts - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update
Compatibility Information
Designed For P/N: UCS-SP6-C240E, UCS-SP6-C240V
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Cisco SMARTnet Premium extended service agreement (CON-SNTP-SP6C240V)

Cisco SMARTnet Premium - Extended service agreement - replacement - 24x7 - 4 h - for P/N: UCS-SP6-C240E, UCS-SP6-C240V

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