Cisco Unified Contact Center Hosted Non-Production Suite - IPCH-NPSNAM-DART


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eCOST Part#: 7185720
Mfr Part#: IPCH-NPSNAM-DART
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Cisco Unified Contact Center Hosted is a strategic platform that enables customers to move beyond today's contact center to a Customer Interaction Network. The Customer Interaction Network is a distributed, IP-based customer service infrastructure comprising a continuously evolving suite of innovative, multichannel services and customer relationship management applications that enhance responsiveness and streamline interactions to help your organization deliver superior customer service.Suitable for enterprise customers and service providers alike, Cisco Unified Contact Center Hosted creates a new, high-margin service revenue stream for incumbent providers and new service carriers. Service providers host the contact center infrastructure software - which is shared by multiple business customers - in a central office or data center. Subscribing business customers can have IP infrastructures, time-division multiplexing (TDM) infrastructures, or a combination of the two. For enterprise customers with multiple branch offices the value is a centralized contact center infrastructure that can deliver services to various divisions or satellite offices.
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Cisco Unified Contact Center Hosted Non-Production Suite (IPCH-NPSNAM-DART)

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