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Allied Telesyn Net.Cover BASIC PLUS - extended service agreement - 1 year - shipment - AT-XEM-12S-NCBP-1

Allied Telesis Net.Cover BASIC PLUS - Extended service agreement - replacement - 1 year - shipment - NBD - for P/N: AT-XEM-12S   Learn more about the product
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eCOST Part#: 9009069
Mfr Part#: AT-XEM-12S-NCBP-1
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Platform: Universal
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Through the Net.Cover Programs, Allied Telesis extends its expertise in network design, implementations, professional services, training and technical support to maintain and optimize network operations. Allied Telesis is unique in its ability to provide all these elements, either by itself or together with partners.The Net.Cover Basic Plus support plan gives customers access to a higher level of services than Net.Cover Basic. Ideal for network environments that require a high degree of network availability, data integrity and end-user productivity, the Net.Cover Basic Plus plan includes faster replacement of hardware. This program offers higher priority for receiving replacement units in the event of a product failure and offers 24x7x365 Emergency Phone Support.
Type Extended service agreement
Service Included Replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Service & Support Details Extended service agreement - replacement - 1 year - shipment - response time: next business day ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 1 year - response time: 24 hours - availability: 24 hours a day / Monday-Sunday ¦ Configuration - 1 year
Compatibility Information
Designed For P/N: AT-XEM-12S
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Allied Telesyn Net.Cover BASIC PLUS - extended service agreement - 1 year - shipment (AT-XEM-12S-NCBP-1)

Allied Telesis Net.Cover BASIC PLUS - Extended service agreement - replacement - 1 year - shipment - NBD - for P/N: AT-XEM-12S

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