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Adobe Gold Support - technical support - 2 years - for Prelude - 65190381AD01A24

Adobe Gold Support - Technical support - phone consulting - 2 years - 24x7 - 1 business hour - for Adobe Prelude - 1 seat - TLP - level 1 ( 1+ ) - 270 points - Universal English   Learn more about the product
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"List price" is the suggested retail price provided to us by our vendors. We make no representation that a substantial number of these products have been sold or offered for sale at the list price. Actual retail prices in your area may be substantially different. Since we sell products on a national basis, it is not possible to know if our merchandise is sold at list price in any particular location or at any particular time. "You Save" reflects the difference between our price and the vendor provided list price shown on our sites. Since the list price may be different than the actual retail prices in your area, you may not actually realize a savings of this amount.

Manufacturers sometimes ask that retailers not display a price if it drops below a certain amount. The "Click here to see Lowest Price" message indicates that the price of the item is so low that the manufacturer requested that it not be advertised (that is, displayed). In a brick-and-mortar store, you would probably have to ask a salesperson what the price of the product is. At eCOST, by clicking on "Click here to see Lowest Price" you are essentially asking to see the price, at which point we show it to you.

 Free Shipping on Orders Over $50 and under 30 pounds (Orders Up to 30lbs qualify. Excludes shipments to AK & HI.)
Software/Volume Licensing– Simple, convenient and cost-effective software purchasing solution for small, medium or large organizations that grants the legal right to run or access a software program. Volume licensing does not include any installation discs and it can only be used in conjunction with a Media Kit. Typically, one copy of Media Kit may be required and must be purchased along with the licenses. Also note that each software company has different licensing programs with different rules and minimum quantity requirements.
Are Adobe products critical to your business? Will you want assistance with advanced interoperability issues, or help with network configuration and deployment of Adobe products, including Adobe server products?The Adobe Gold support program makes it easy to obtain the support expertise you need - from advanced configuration and deployment issues to troubleshooting techniques tailored to your Adobe solutions and business. The annual fee lets you manage your support costs, while optional service enhancements allow you to extend and customize your support program as needed.
Type Technical support
Service Included Phone consulting
Full Contract Period 2 years
Response Time 1 business hour
Service Availability 24 hours a day / 7 days a week
Localization Universal English
Software Title Adobe Prelude
License Qty 1 seat
License Pricing Volume / level 1 ( 1+ )
Licensing Program Adobe Volume Licensing Transactional License Program (TLP)
Point Value 270 points
Service & Support Details Phone consulting - 2 years - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 1 ¦ Phone consulting - 2 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 2 ¦ Phone consulting - 2 years - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 3 ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 4 ¦ Web support - 2 years ¦ Web knowledge base access - 2 years ¦ Remote monitoring - 2 years
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