Simple, Powerful Protection for Your Drobo Storage
The DroboCare Support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare gives you more, even during your standard warranty period.
The Fastest Way to Get Up and Running Again
With DroboCare, if something goes wrong, we’ll send you a replacement Drobo right away, so you’ll have it in a few days. With the standard warranty, we are able to ship a replacement only after we receive your unit.
Your Business Safety Net
With DroboCare, you receive 12 months or 36 months of phone and web support for your technical issues during local business hours. With the standard warranty, technical support is provided for the first 90 days following purchase.
Trust Your Drobo to DroboCare
The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare. It can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold.
DroboCare is simple, powerful protection for your Drobo storage. The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare gives you more, even during your standard warranty period.
Service Information :
- Service Main Type: Technical
- Service Sub Type: Electronic and Physical
- Service Description: 24x7 Next Business Day
- Provided Support: Phone Support, Web Support, Replacement
- Service Availability: 24 x 7 Phone Support
- Service Response Time: (Next Business Day) - Replacement Delivery
- Service Duration: 1 Year
- Product Supported: Drobo 8 Bay SAN Storage