What if you're involved in a mission-critical operation? What if you have no back-up system? Perhaps you're concerned about optimal productivity and can't afford a second of downtime - whatever the situation, Xerox offers a service agreement for your peace of mind.Xerox On-Site support provides help when you need it, where you need it in the most critical situations. It includes telephone troubleshooting, plus any parts, labor or travel costs associated with the printer repair.