When you use technology for your most important operations, you need to feel confident that when problems occur someone will work to correct them promptly. And you need a services provider who will stand by its hardware by providing the coverage you need, when you need it.

With a ThinkPlus/Lenovo Care Maintenance Services, you can upgrade the service included with your hardware's original warranty. We're here when you need us, 24 hours a day, every day. If we can't fix your problem over the phone, we'll schedule repair services, send a replacement for a failing component, or perform an equipment exchange according to your level of service coverage. In each case, coverage for parts and labor is included.

Warranty Service Upgrades can be purchased along with the hardware product or at any time during the initial base warranty period. The service period begins with the equipment date of purchase. Service is only available for non-refurbished machines released and purchased in the United States.

Features & Benefits:

– Easy Activation
Activation is easy for both single-unit and large-volume sales. You need to activate or register the service upon purchase via online or phone.

– Fast, convenient support
We're available 24 hours a day to take your call. If we can't resolve your hardware problem over the phone, we'll schedule a service technician to arrive at your site within the time specified in your coverage.

– Flexible service options to meet your needs
You can upgrade the service included with your hardware's original warranty. We offer a number of service options with coverage for parts and labor so you can choose the package with the service response time that fits your needs.

Architecture:

– Service: Warranty and Maintenance Options
– Services provided: Remote hardware problem determination; Hardware repair
– Hardware platforms supported: Lenovo ThinkPads
– Coverage period: Three years
– Response time: Next Business Day/8:00 a.m. - 5:00 p.m./Monday - Friday
– Days/hours supported: Monday-Friday/8:00a.m.- 5:00p.m./excluding Lenovo holidays

Applicable to all models for the machine types listed

3 Year Parts and Labor Depot Repair Base Warranty

– Express ThinkPad T43, T43p (2687)
– ThinkPad A30p, A31p (2653)
– ThinkPad G40 (2389)
– ThinkPad G41 (2882)
– ThinkPad R40 (2682, 2723)
– ThinkPad R50 (1830)
– ThinkPad R51 (2888)
– ThinkPad R52 (1847, 1860, 1958)
– ThinkPad R60 (9457, 9458, 9462, 9463)
– ThinkPad R60e (0659)
– ThinkPad R61 (8920, 8933, 8934, 8944)
– ThinkPad R61e (7657)
– ThinkPad T20, T21, T22, T23 (2647)
– ThinkPad T30 (2366)
– ThinkPad T40 (2379)
– ThinkPad T40, T41 (2373)
– ThinkPad T43 (1871, 1876, 2668)
– ThinkPad T60 (1951, 2007, 2623, 6369, 8741, 8744)
– ThinkPad T61 (6457, 6460, 8889)
– ThinkPad X30 (2672)
– ThinkPad X31 (2885)
– ThinkPad X40 (2371, 2382)
– ThinkPad X41 (2525, 2528)
– ThinkPad X41 Tablet (1866, 1869)
– ThinkPad X60 (1702, 1704, 1706, 1708)
– ThinkPad X60 Tablet (6363, 6366)
– ThinkPad X61 Tablet (7762, 7767)
– ThinkPad Z60m (2531)
– ThinkPad Z60t (2513)
– ThinkPad Z61m (9452)
– ThinkPad Z61t (9442)

3Year Parts and Labor Depot Repair CCE, mail-in Base Warranty

– ThinkPad R50p (1832)
– ThinkPad T60 (6369)
– ThinkPad T61 (6463, 7659, 7663, 7664, 8895)
– ThinkPad X61s (7666, 7669)
– ThinkPad X61 (7673)
– ThinkPad R61 (7733, 7743, 8919)