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Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products.A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition.Next Day Exchange is particularly suitable for products that do not carry critical data or in instances when your data can readily be restored from back-up devices.
| General |
| Type |
Extended service agreement |
| Service Included |
Replacement |
| Location |
Shipment |
| Return Shipment |
At manufacturer expense |
| Full Contract Period |
4 years |
| Response Time |
Next business day |
| Details |
| Service & Support Details |
Extended service agreement - replacement - 4 years - shipment - response time: next business day ¦ Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday |
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