Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment.

Choose Next Business Day Hardware Support when you need to:

– Extend your hardware warranty coverage with prompt service for key systems and devices
– Obtain easy-to-buy, easy-to-use onsite services
– Improve hardware performance and uptime
– Increase the return on your HP and multivendor hardware investments
– Enjoy consistent service coverage across geographically dispersed sites

Service highlights

– Remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

– Next business day onsite response - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

– Escalation management - Established escalation procedures enlist specialized expertise from HP and selected third-parties.

– Defective Media Retention Service - A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. Defective Media Retention Service lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

Compatibility

– Compaq Evo D510 Convertible Minitower
– Compaq Evo D510 Small Form Factor
– HP Compaq 2510p Notebook PC
– HP Compaq d530 Convertible Minitower Desktop PC
– HP Compaq d530 Small Form Factor Desktop PC
– HP Compaq d530 Ultra-slim Desktop PC
– HP Compaq d538 Convertible Minitower Desktop PC
– HP Compaq d538 Small Form Factor Desktop PC
– HP Compaq dc5000 Microtower PC
– HP Compaq dc5000 Small Form Factor PC
– HP Compaq dc5100 Microtower PC
– HP Compaq dc5100 Small Form Factor PC
– HP Compaq dc5700 Microtower PC
– HP Compaq dc5700 Small Form Factor PC
– HP Compaq dc5750 Microtower PC
– HP Compaq dc5750 Small Form Factor PC
– HP Compaq dc5750 Small Form Factor PC
– HP Compaq dc5800 Microtower PC
– HP Compaq dc5800 Small Form Factor PC
– HP Compaq dc5850 Microtower PC
– HP Compaq dc5850 Small Form Factor PC
– HP Compaq dc7100 Convertible Minitower PC
– HP Compaq dc7100 Small Form Factor PC
– HP Compaq dc7100 Ultra-slim Desktop PC
– HP Compaq dc7600 Convertible Minitower PC
– HP Compaq dc7600 Small Form Factor PC
– HP Compaq dc7600 Ultra-slim Desktop PC
– HP Compaq dc7700 Convertible Minitower PC
– HP Compaq dc7700 Small Form Factor PC
– HP Compaq dc7700 Ultra-slim Desktop PC
– HP Compaq dc7800 Convertible Minitower PC
– HP Compaq dc7800 Small Form Factor PC
– HP Compaq dc7800 Ultra-slim Desktop PC
– HP Compaq dc7900 Convertible Minitower PC
– HP Compaq dc7900 Small Form Factor PC
– HP Compaq dc7900 Ultra-slim Desktop PC
– HP Compaq dx2280 Microtower PC
– HP Compaq dx2700 Small Form Factor PC
– HP Compaq dx7300 Microtower PC
– HP Compaq dx7300 Slim Tower PC