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Please contact your account executive to order this Smartnet.
Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by Engineer within 4 Hours.
| General |
| Type |
Extended service agreement |
| Service Included |
Replacement |
| Location |
On-site |
| Response Time |
4 hours |
| Service Availability |
8 hours a day / 5 days a week |
| Details |
| Service & Support Details |
Extended service agreement - parts and labor - on-site - response time: 4 hours - availability: 8 hours a day / Monday-Friday ¦ New releases update ¦ Product info support - web knowledge base access ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information |
| Designed For |
P/N: ASA5510-CSC10-K9 |
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