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Please contact your account executive to order this Smartnet.
Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer by the next business day.
| General |
| Type |
Extended service agreement |
| Service Included |
Replacement |
| Location |
On-site |
| Response Time |
Next business day |
| Service Availability |
8 hours a day / 5 days a week |
| Details |
| Service & Support Details |
Extended service agreement - parts and labor - on-site - response time: next business day - availability: 8 hours a day ( 9:00 AM - 5:00 PM ) / Monday-Friday ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ New releases update ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information |
| Designed For |
P/N: ASA5510-SEC-BUN-K9, ASA5510-SEC-BUN-K9-RF, ASA5510-SEC-NFR-K8 |
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