When you use technology for your most important operations, you need to feel confident that when problems occur someone will work to correct them promptly. And you need a services provider who will stand by its hardware by providing the coverage you need, when you need it.
With a ThinkPlus/Lenovo Care Maintenance Services, you can upgrade the service included with your hardware's original warranty. We're here when you need us, 24 hours a day, every day. If we can't fix your problem over the phone, we'll schedule repair services, send a replacement for a failing component, or perform an equipment exchange according to your level of service coverage. In each case, coverage for parts and labor is included.
Warranty Service Upgrades can be purchased along with the hardware product or at any time during the initial base warranty period. The service period begins with the equipment date of purchase. Service is only available for non-refurbished machines released and purchased in the United States.
Features & Benefits:
Activation is easy for both single-unit and large-volume sales. You need to activate or register the service upon purchase via online or phone.
Fast, convenient support
We're available 24 hours a day to take your call. If we can't resolve your hardware problem over the phone, we'll schedule a service technician to arrive at your site within the time specified in your coverage.
Flexible service options to meet your needs
You can upgrade the service included with your hardware's original warranty. We offer a number of service options with coverage for parts and labor so you can choose the package with the service response time that fits your needs.
Service: Warranty Upgrade Service
Services provided: Hardware repair; Remote hardware problem determination
Hardware platforms supported: Mobile Products
Coverage period: Five years
Response time: Depot Repair/12 hour objective upon receipt
Days/hours supported: Monday-Friday/8:00a.m.- 5:00p.m./excluding Lenovo holidays
||Extended service agreement
||Parts and labor
||Pick-up and return
|Full Contract Period
|Service & Support Details
||Extended service agreement - parts and labor - 5 years - pick-up and return
||Lenovo ThinkPad T520 4282 ¦ Lenovo ThinkPad W500 4061, 4062 ¦ Lenovo ThinkPad W510 4319, 4389 ¦ Lenovo ThinkPad W520 4276, 4282 ¦ Lenovo ThinkPad W700 2752, 2758 ¦ Lenovo ThinkPad W700ds 2752, 2758 ¦ Lenovo ThinkPad W701 2500, 2541 ¦ Lenovo ThinkPad W701ds 2500, 2541 ¦ Lenovo ThinkPad X1 1291, 1293 ¦ Lenovo ThinkPad X100e 3626 ¦ Lenovo ThinkPad X200 7455, 7458 ¦ Lenovo ThinkPad X200 Tablet 7449, 7450 ¦ Lenovo ThinkPad X200s 7466, 7469 ¦ Lenovo ThinkPad X200si 7466 ¦ Lenovo ThinkPad X201 3323, 3626 ¦ Lenovo ThinkPad X201 Tablet 2985, 3093 ¦ Lenovo ThinkPad X201i 3323 ¦ Lenovo ThinkPad X201i Tablet 2985 ¦ Lenovo ThinkPad X201s 5143, 5397 ¦ Lenovo ThinkPad X220 4287, 4290 ¦ Lenovo ThinkPad X220 Tablet 4296, 4298 ¦ Lenovo ThinkPad X220i 4287, 4290 ¦ Lenovo ThinkPad X300 6477, 6478 ¦ Lenovo ThinkPad X301 2774, 2776 ¦ Lenovo ThinkPad X61 7673, 7676 ¦ Lenovo ThinkPad X61s 7666, 7669