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Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. Choose Next Business Day Hardware Support when you need to:- Extend your hardware warranty coverage for key systems and devices
- Obtain easy-to-buy, easy-to-use onsite services
- Improve hardware performance and uptime
- Increase the return on your HP and multivendor hardware investments
- Enjoy consistent service coverage across geographically dispersed sites
Service highlights- Remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
- Next business day onsite response - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
- Coverage window options
- Standard business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays - Extended business hours, standard business days: Service is available 8:00 am - 9:00 pm, Monday through Friday, excluding holidays
- Escalation management - Established escalation procedures enlist specialized expertise from HP and selected third-parties.
Compatibility- Compaq Evo D310 Microtower
- Compaq Evo D310v Microtower
- HP Compaq d220 Microtower Desktop PC
- HP Compaq d228 Microtower Desktop PC
- HP Compaq d240 Microtower Desktop PC
- HP Compaq d290 Microtower PC
- HP Compaq d330 Desktop PC
- HP Compaq d530 Small Form Factor Desktop PC
- HP Compaq dc5700 Microtower PC
- HP Compaq dc5700 Small Form Factor PC
- HP Compaq dc5750 Microtower PC
- HP Compaq dc5750 Small Form Factor PC
- HP Compaq dc5800 Microtower PC
- HP Compaq dc5800 Small Form Factor PC
- HP Compaq dc5850 Small Form Factor PC
- HP Compaq dc7700 Convertible Minitower PC
- HP Compaq dc7700 Small Form Factor PC
- HP Compaq dc7800 Small Form Factor PC
- HP Compaq dx2000 Microtower PC
- HP Compaq dx2060 Microtower PC
- HP Compaq dx2180 Microtower PC
- HP Compaq dx2200 Microtower PC
- HP Compaq dx2250 Microtower PC
- HP Compaq dx2255 Microtower PC
- HP Compaq dx2300 Microtower PC
- HP Compaq dx2400 Microtower PC
- HP Compaq dx2700 Microtower PC
- HP Compaq dx2700 Small Form Factor PC
- HP Compaq dx7200 Microtower PC
- HP Compaq dx7300 Microtower PC
- HP Compaq dx7300 Slim Tower PC
- HP Compaq dx7400 Small Form Factor PC
- HP dx2030 Microtower PC
- HP dx5150 Microtower PC
| General |
| Type |
Extended service agreement |
| Service Included |
Parts and labor |
| Location |
On-site |
| Full Contract Period |
5 years |
| Response Time |
Next business day |
| Covered Configurations |
CPU only |
| Details |
| Service & Support Details |
Extended service agreement - parts and labor - 5 years - on-site - response time: next business day ¦ Technical support - remote monitoring - 5 years |
| Compatibility Information |
| Designed For |
HP 505B ¦ HP Pro 3130 ¦ HP Compaq 4000 Pro, 505B, 6000 Pro, 6005 Pro, 6200 Pro, 6300 Pro, Pro 4300 ¦ HP Compaq Business Desktop d220, d228, d248, d260, d280, d290, d530, dc5700, dc5800, dc5850, dc7100, dc7500, dc7700, dx2000, dx2030, dx2068, dx2150, dx2188, dx2200, dx2250, dx2300, dx5150, dx7208, dx7300 |
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