Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment.

Choose 4-Hour Same Business Day Hardware Support when you need to:

• Extend your hardware warranty coverage with prompt service for key systems and devices
  
• Obtain easy-to-buy, easy-to-use onsite services
  
• Improve hardware performance and uptime
  
• Increase the return on your HP and multivendor hardware investments
  
• Enjoy consistent service coverage across geographically dispersed sites

Service highlights

• Remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
  
  
• 4-hour onsite response - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
  
  
• Coverage window options
  - Standard business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays
  - Extended business hours, standard business days: Service is available 8:00 am - 9:00 pm, Monday through Friday, excluding holidays
  
  
• Escalation management - Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Compatibility

• HP Compaq 6000 Pro All-in-One PC (ENERGY STAR)
  
• HP Compaq 6000 Pro Microtower PC
  
• HP Compaq 6000 Pro Small Form Factor PC
  
• HP Compaq 6005 Pro Microtower PC
  
• HP Compaq 6005 Pro Small Form Factor PC
  
• HP Compaq 6005 Pro Ultra-slim Desktop PC
  
• HP Compaq 8000 Elite Convertible Minitower PC
  
• HP Compaq 8000 Elite Small Form Factor PC
  
• HP Compaq 8000 Elite Ultra-slim Desktop PC
  
• HP Compaq 8000 Elite Ultra-slim PC
  
• HP Compaq 8000f Elite Ultra-slim PC (ENERGY STAR)
  
• HP Compaq 8100 Elite Convertible Minitower PC
  
• HP Compaq 8100 Elite Small Form Factor PC
  
• HP Compaq d530 Convertible Minitower Desktop PC
  
• HP Compaq d530 Small Form Factor Desktop PC
  
• HP Compaq d530 Ultra-slim Desktop PC
  
• HP Compaq d538 Convertible Minitower Desktop PC
  
• HP Compaq d538 Small Form Factor Desktop PC
  
• HP Compaq dc5000 Microtower PC
  
• HP Compaq dc5000 Small Form Factor PC
  
• HP Compaq dc5100 Microtower PC
  
• HP Compaq dc5100 Small Form Factor PC
  
• HP Compaq dc5700 Microtower PC
  
• HP Compaq dc5700 Small Form Factor PC
  
• HP Compaq dc5750 Microtower PC
  
• HP Compaq dc5750 Small Form Factor PC
  
• HP Compaq dc5800 Microtower PC
  
• HP Compaq dc5800 Small Form Factor PC
  
• HP Compaq dc5850 Microtower PC
  
• HP Compaq dc5850 Small Form Factor PC
  
• HP Compaq dc7100 Convertible Minitower PC
  
• HP Compaq dc7100 Small Form Factor PC
  
• HP Compaq dc7100 Ultra-slim Desktop PC
  
• HP Compaq dc7600 Convertible Minitower PC
  
• HP Compaq dc7600 Small Form Factor PC
  
• HP Compaq dc7600 Ultra-slim Desktop PC
  
• HP Compaq dc7700 Convertible Minitower PC
  
• HP Compaq dc7700 Small Form Factor PC
  
• HP Compaq dc7700 Ultra-slim Desktop PC
  
• HP Compaq dc7800 Convertible Minitower PC
  
• HP Compaq dc7800 Small Form Factor PC
  
• HP Compaq dc7800 Ultra-slim Desktop PC
  
• HP Compaq dc7900 Convertible Minitower PC
  
• HP Compaq dc7900 Convertible Minitower PC Bundle (ENERGY STAR)
  
• HP Compaq dc7900 Small Form Factor PC
  
• HP Compaq dc7900 Ultra-slim Desktop PC
  
• HP Compaq dx2280 Microtower PC
  
• HP Compaq dx6120 Microtower PC
  
• HP Compaq dx7300 Microtower PC
  
• HP Compaq dx7300 Slim Tower PC
  
• HP Compaq dx7380 Microtower PC
  
• HP Compaq dx7400 Microtower PC
  
• HP Compaq dx7400 Small Form Factor PC
  
• HP Compaq dx7500 Microtower PC
  
• HP Compaq dx7500 Small Form Factor PC
  
• HP dx5150 Microtower PC
  
• HP dx5150 Small Form Factor PC
  
• HP rp5700 Desktop PC