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Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. Choose Next Business Day Hardware Support when you need to:- Extend your hardware warranty coverage for key systems and devices
- Obtain easy-to-buy, easy-to-use onsite services
- Improve hardware performance and uptime
- Increase the return on your HP and multivendor hardware investments
- Enjoy consistent service coverage across geographically dispersed sites
Service highlights- Remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
- Next business day onsite response - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
- Coverage window - Standard business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays
- Escalation management - Established escalation procedures enlist specialized expertise from HP and selected third-parties.
Compatibility- HP Compaq 6000 Pro All-in-One PC (ENERGY STAR)
- HP Compaq 6000 Pro Microtower PC
- HP Compaq 6000 Pro Small Form Factor PC
- HP Compaq 6005 Pro Microtower PC
- HP Compaq 6005 Pro Small Form Factor PC
- HP Compaq 6005 Pro Ultra-slim Desktop PC
- HP Compaq 8000 Elite Convertible Minitower PC
- HP Compaq 8000 Elite Small Form Factor PC
- HP Compaq 8000 Elite Ultra-slim Desktop PC
- HP Compaq 8000 Elite Ultra-slim PC
- HP Compaq 8000f Elite Ultra-slim PC (ENERGY STAR)
- HP Compaq 8100 Elite Convertible Minitower PC
- HP Compaq 8100 Elite Small Form Factor PC
- HP Compaq d530 Convertible Minitower Desktop PC
- HP Compaq d530 Small Form Factor Desktop PC
- HP Compaq d530 Ultra-slim Desktop PC
- HP Compaq d538 Convertible Minitower Desktop PC
- HP Compaq d538 Small Form Factor Desktop PC
- HP Compaq dc5000 Microtower PC
- HP Compaq dc5000 Small Form Factor PC
- HP Compaq dc5100 Microtower PC
- HP Compaq dc5100 Small Form Factor PC
- HP Compaq dc5700 Microtower PC
- HP Compaq dc5700 Small Form Factor PC
- HP Compaq dc5750 Microtower PC
- HP Compaq dc5750 Small Form Factor PC
- HP Compaq dc5800 Microtower PC
- HP Compaq dc5800 Small Form Factor PC
- HP Compaq dc5850 Microtower PC
- HP Compaq dc5850 Small Form Factor PC
- HP Compaq dc7100 Convertible Minitower PC
- HP Compaq dc7100 Small Form Factor PC
- HP Compaq dc7100 Ultra-slim Desktop PC
- HP Compaq dc7600 Convertible Minitower PC
- HP Compaq dc7600 Small Form Factor PC
- HP Compaq dc7600 Ultra-slim Desktop PC
- HP Compaq dc7700 Convertible Minitower PC
- HP Compaq dc7700 Small Form Factor PC
- HP Compaq dc7700 Ultra-slim Desktop PC
- HP Compaq dc7800 Convertible Minitower PC
- HP Compaq dc7800 Small Form Factor PC
- HP Compaq dc7800 Ultra-slim Desktop PC
- HP Compaq dc7900 Convertible Minitower PC
- HP Compaq dc7900 Convertible Minitower PC Bundle (ENERGY STAR)
- HP Compaq dc7900 Small Form Factor PC
- HP Compaq dc7900 Ultra-slim Desktop PC
- HP Compaq dx2280 Microtower PC
- HP Compaq dx6120 Microtower PC
- HP Compaq dx7300 Microtower PC
- HP Compaq dx7300 Slim Tower PC
- HP Compaq dx7380 Microtower PC
- HP Compaq dx7400 Microtower PC
- HP Compaq dx7400 Small Form Factor PC
- HP Compaq dx7500 Microtower PC
- HP Compaq dx7500 Small Form Factor PC
- HP dx5150 Microtower PC
- HP dx5150 Small Form Factor PC
- HP rp5700 Desktop PC
| General |
| Type |
Extended service agreement |
| Service Included |
Parts and labor |
| Location |
On-site |
| Full Contract Period |
4 year |
| Response Time |
Next business day |
| Covered Configurations |
Desktop without monitor |
| Details |
| Service & Support Details |
Extended service agreement - parts and labor - 4 years - on-site - response time: next business day |
| Compatibility Information |
| Designed For |
HP Base Warranty, rp5700 Long Lifecycle, rp5800 Retail System ¦ HP 9000 rp5400 ¦ HP EliteBook 8440p, 8470w, 8570w ¦ HP MultiSeat ms6000, ms6005, ms6200 ¦ HP Point of Sale System ap5000, rp3000, rp5000, rp5700 ¦ HP RP7 Retail System 7800 ¦ HP SignagePlayer mp8000r, mp8000s, mp8200, mp8200s ¦ HP Workstation z400 ¦ HP Compaq 4000 Pro, 6000 Pro, 6000 Pro PC, 6005 Pro, 6200 Pro, 6300 Pro, 6300 Pro PC, 6305 Pro, 8200 Elite, 8200 Elite PC, 8200 Elite USDT PC, Elite 8000, Elite 8100, Elite 8300, Elite 8300 PC, Pro 4300 ¦ HP Compaq Business Desktop d530, dc5000, dc5100, dc5700, dc5750, dc5800, dc5850, dc7100, dc7600, dc7700, dc7800, dc7900, dx5150, dx7208, rp5700 |
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