OKI manufactures printing solutions for businesses all over the world. OKI's services make it easy to ensure the right level of support. With clearly defined offerings, support services greatly simplify the process of choosing the right service, enabling even smaller companies without large IT staffs to ensure proper coverage. In addition to providing service early on, when support needs are typically higher, support services facilitate up front budgeting for service, eliminating unplanned expenses.This program will provide you with an overnight replacement of your printer no later than the next business day (if requested by midnight EST in the U.S.) for the duration of your warranty. One phone call to OKI's Customer Support professionals is all you need to get a printer shipped to your location.