HP Hardware Support Onsite Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe from the initial service request. You have the flexibility to choose between service-level options featuring different call-to-repair times, with or without defective media retention, to address your specific service needs.
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Choice of call-to-repair time commitment
  • Parts and materials included
  • Help improve or maintain system uptime. More predictable repair times. Help plan IT resources more effectively. Remote problem diagnosis and support.
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 3 years
Repair Time 24 hours
Service Availability 24 hours a day / 7 days a week
Manufacturer Selling Program HP Smart Buy
Service & Support Details Extended service agreement - parts and labor - 3 years - on-site - repair time: 24 hours - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For HP ProLiant ML350 G6, ML350p Gen8