Make the most of your HP printer with HP Care Pack Services. We can help you get up and running quickly, solve printer problems that may arise, and help prevent spending time and money on unexpected repairs. Most issues are resolved with a phone call to our knowledgeable Business Support Specialists, available during extended business hours. And if a replacement printer or part is needed, well ship it to you by the morning of the next business day. Let HP Care Pack Services take care of you so you can spend time on what matters.

HP Care Pack Business Priority Support is ideal for anyone who needs quick access to printer support---whether theyre in a small business environment, a medium or large enterprise, or are working remotely in the field. When printing is vital to your business, you can feel confident that your HP equipment will be ready when you need it--- because technology should work for you, not get in the way!

Expert help, when and where its needed

HP Care Pack Business Priority Support is created with your business needs in mind. You can save time with expert advice and troubleshooting from HPs North America-based Support Specialists on our dedicated business toll-free phone number.
  • Extended business hours for phone support: 6 AM to 12 AM CST, Monday through Friday.
  • Troubleshooting, setup, ePrint, wireless/network, and technical support for your HP printer.
  • If HP determines that a replacement is necessary, youll receive part or printer as early as the next business morning.
  • No hidden costs or fees---all shipping costs covered by HP.
  • HP reuses or recycles returned parts or products.
  • Provides coverage for full length of term, including multiple service events.
Compatibility
  • HP Officejet 4500 All-in-One Printer - G510g
  • HP Officejet 4500 All-in-One Printer Bundle
  • HP Officejet 4500 Desktop All-in-One Printer - G510a
  • HP Officejet 4500 Wireless All-in-One Printer - G510n
  • HP Officejet 4575 All-in-One Printer - K710a
  • HP Officejet 4610 All-in-One Printer
  • HP Officejet 4620 e-All-in-One Printer
  • HP Officejet 4622 e-All-in-One Printer
  • HP Officejet 6000 Printer - E609a
  • HP Officejet 6000 Wireless Printer - E609n
  • HP Officejet 6100 ePrinter - H611a
General
Type Extended service agreement
Service Included Replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 3 years
Response Time Next business day
Details
Service & Support Details Extended service agreement - replacement - 3 years - shipment - response time: next business day ¦ Technical support - phone consulting - 3 years / Monday-Friday ¦ Product info support - web knowledge base access - 3 years
Compatibility Information
Designed For HP Deskjet 6940 ¦ HP Officejet 4500 G510a, 4500 G510g, 4500 Wireless G510n, 4620, 4630, 6000, 6000 Wireless, 6100 ePrinter