Make the most of your HP printer with HP Care Pack Services. We can help you get up and running quickly, solve printer problems that may arise, and help prevent spending time and money on unexpected repairs. Most issues are resolved with a phone call to our knowledgeable Business Support Specialists, available during extended business hours. And if a replacement printer or part is needed, well ship it to you by the morning of the next business day. Let HP Care Pack Services take care of you so you can spend time on what matters.

HP Care Pack Business Priority Support is ideal for anyone who needs quick access to printer support---whether theyre in a small business environment, a medium or large enterprise, or are working remotely in the field. When printing is vital to your business, you can feel confident that your HP equipment will be ready when you need it--- because technology should work for you, not get in the way!

Expert help, when and where its needed

HP Care Pack Business Priority Support is created with your business needs in mind. You can save time with expert advice and troubleshooting from HPs North America-based Support Specialists on our dedicated business toll-free phone number.
  • Extended business hours for phone support: 6 AM to 12 AM CST, Monday through Friday.
  • Troubleshooting, setup, ePrint, wireless/network, and technical support for your HP printer.
  • If HP determines that a replacement is necessary, youll receive part or printer as early as the next business morning.
  • No hidden costs or fees---all shipping costs covered by HP.
  • HP reuses or recycles returned parts or products.
  • Provides coverage for full length of term, including multiple service events.
Compatibility
  • HP 1240 Fax
  • HP 640 Fax
  • HP Deskjet 1000 Printer - J110a
  • HP Deskjet 1000 Printer Bundle - J110a
  • HP Deskjet 1050 All-in-One Printer - J410a
  • HP Deskjet 1051 All-in-One Printer
  • HP Deskjet 1055 All-in-One Printer - J410e
  • HP Deskjet 1056 All-in-One Printer - J410a
  • HP Deskjet 2050 All-in-One Printer - J510a
  • HP Deskjet 2050 All-in-One Printer - J510c
  • HP Deskjet 2050 All-in-One Printer Bundle - J510a
  • HP Deskjet 2510 All-in-One Printer
  • HP Deskjet 2512 All-in-One Printer
  • HP Deskjet 2514 All-in-One Printer
  • HP Deskjet 3000 Printer - J310a
  • HP Deskjet 3050 All-in-One Printer - J610c
  • HP Deskjet 3050 All-in-One Printer Bundle - J610a
  • HP Deskjet 3050A e-All-in-One Printer - J611a
  • HP Deskjet 3050A e-All-in-One Printer - J611g
  • HP Deskjet 3051A e-All-in-One Printer - J611h
  • HP Deskjet 3054 All-in-One Printer - J610a
  • HP Deskjet 3054A e-All-in-One Printer - J611d
  • HP Deskjet 3055A e-All-in-One Printer - J611n
  • HP Deskjet 3056A e-All-in-One Printer
  • HP Deskjet 3057A e-All-in-One Printer - J611n
  • HP Deskjet 3059A e-All-in-One Printer - J611n
  • HP Deskjet 3070A e-All-in-One Printer - B611a
  • HP Deskjet 3510 e-All-in-One Printer
  • HP Deskjet 3511 e-All-in-One Printer
  • HP Deskjet 3512 e-All-in-One Printer
  • HP Deskjet 3520 e-All-in-One Printer
  • HP Deskjet 3521 e-All-in-One Printer
  • HP Deskjet 3522 e-All-in-One Printer
  • HP Deskjet 3524 e-All-in-One Printer
  • HP Deskjet 3526 e-All-in-One Printer
  • HP Deskjet Ink Advantage 2515 All-in-One Printer
  • HP Deskjet Ink Advantage 2516 All-in-One Printer
  • HP Deskjet Ink Advantage 3515 e-All-in-One Printer
  • HP Deskjet Ink Advantage 3516 e-All-in-One Printer
  • HP Deskjet Ink Advantage 3525 e-All-in-One Printer
General
Type Extended service agreement
Service Included Replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 3 years
Response Time Next business day
Details
Service & Support Details Extended service agreement - replacement - 3 years - shipment - response time: next business day ¦ Technical support - phone consulting - 3 years / Monday-Friday ¦ Product info support - web knowledge base access - 3 years
Compatibility Information
Designed For HP Deskjet 1000, 1010, 1050 J410a, 1051A J410f, 1055 J410e, 1510, 1513, 2050 J510a, 2540, 3000, 3050 J610a, 3050A J611g, 3051A J611h, 3054A J611d, 3054A J611j, 3055A J611n, 3510, 3520, 3521, Ink Advantage 2515 ¦ HP Fax 2140, 640