eCarePAK plans are optional direct-from-Canon plans that extend service beyond the initial warranty period and replace the current CarePAK card.eCarePAK plans are "virtual", and do not require a hardcopy card as the CarePAK plans did.
Type Extended service agreement
Service Included Replacement
Full Contract Period 4 years
Response Time Next business day (2 business days for Alaska and Hawaii)
Service & Support Details Extended service agreement - replacement - 4 years - response time: next business day (2 business days for Alaska and Hawaii) ¦ Technical support - phone consulting - 4 years - availability: 12 hours a day ( 8:00 AM - 8:00 PM ) / Monday-Friday
Compatibility Information
Designed For Canon DR 2050C, 2510C, 2580C, 3010C, DR-2020U ¦ Canon imageFORMULA DR-2010C, DR-2010M, DR-2050C, DR-2510C, DR-2510M, DR-2580C, DR-3010C