iPod nano/iPod shuffle - AppleCare Protection Plan

For up to two years from the original purchase date of your iPod nano or iPod shuffle, the AppleCare Protection Plan gives you direct, one-stop access to Apples award-winning telephone technical support for questions about using your iPod. And you get global repair coverage - both parts and labor - on your iPod, its battery, and included accessories.

Service and support from the people who know your iPod best

Every iPod comes with complimentary, single-incident telephone technical support for 90 days from your iPod purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPod purchase date. You can call Apples award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

One stop for technical support

Because Apple designs both iPod and iTunes, it is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Global repair coverage
  • Mail-in repair: Mail in your iPod using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your iPod to an Apple Retail Store
  • Use with a Mac or PC

Apple hardware coverage

The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:

  • Your iPod
  • Battery
  • Included earphones and USB cable

Software support included

Whether youre sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of iPod topics, including:

  • Syncing with iTunes
  • Downloading video and podcasts from the iTunes Store
  • Video recording with iPod nano
Type Extended service agreement
Service Included Parts and labor
Full Contract Period 2 years ( from original purchase date of the equipment )
Service & Support Details 2 years x technical support - web knowledge base access ¦ 2 years x technical support - phone consulting ¦ 2 years x extended service agreement - parts and labor
Compatibility Information
Designed For Apple iPod nano (1G, 2G, 3G, 4G, 5G) ¦ Apple iPod shuffle (2G, 3G)