For those customers requiring asset tag tracking or who prefer to retain their existing scanner, Fujitsu offers Depot service. While Advance Exchange offers a replacement unit overnight, Depot repairs are returned to the customer within 5-days of receipt. Depot service includes parts, labor and shipping to the customer. Advance Exchange and Depot service is available for all Workgroup, Departmental, Network and Low-Volume scanners excluding the fi-5750C & fi-6770 Series.


– Type: Extended service agreement
– Service Included: Replacement
– Location: Shipment
– Full Contract Period: 1 year
– Response Time: Next business day
– Service Availability: 8 hours a day / 5 days a week
Type Extended service agreement
Service Included Parts and labor
Location Carry-in
Return Shipment At manufacturer expense
Full Contract Period 1 year
Repair Time 5 business days
Service & Support Details Extended service agreement - parts and labor - 1 year - carry-in - repair time: 5 business days
Compatibility Information
Designed For Fujitsu ScanSnap S1300, S1300 Deluxe, S1300 Deluxe Bundle