The Fujitsu Depot Service is unit replacement alternative. The Depot service program is designed to provide mail-in unit repair service for those customers requiring asset tag tracking or who prefer to retain their existing scanner.Depot service includes spare parts, labor and one-way shipping back to customer for verified hardware failures. In the event of a hardware failure, Technical Assistance Center (TAC) will assist the customer in resolving the problem over the telephone.
General
Type Extended service agreement
Service Included Parts and labor
Location Carry-in
Return Shipment At manufacturer expense
Full Contract Period 1 year
Repair Time 5 business days
Details
Service & Support Details Extended service agreement - parts and labor - 1 year - carry-in - repair time: 5 business days
Compatibility Information
Designed For Fujitsu fi-5015C