Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products.A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition.Next Day Exchange is particularly suitable for products that do not carry critical data or in instances when your data can readily be restored from back-up devices.
General
Type Extended service agreement
Service Included Replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 4 years
Response Time Next business day
Details
Service & Support Details Extended service agreement - replacement - 4 years - shipment - response time: next business day ¦ Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday