This HP service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. Service is available during the coverage window, 9 hours per day, between 8:00 a.m. and 5:00 p.m. local time, Monday through Friday excluding HP holidays.An HP authorized representative will arrive at the Customer's site during the coverage window to begin hardware maintenance service the next coverage day after the service request has been logged. Service requests received outside the coverage window will be logged the next coverage day and serviced within the following coverage day.Next-day response, standard business hours (9x5).

– Improved system uptime
– Convenient onsite support
– Next-day response, standard business hours (9x5)
General
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 3 years
Response Time Next business day
Details
Service & Support Details Extended service agreement - parts and labor - 3 years - on-site - response time: next business day
Compatibility Information
Designed For HP LaserJet M5035 MFP, M5035x MFP, M5035xs MFP