Please contact your account executive to order this Smartnet.

Provides major and maintenance releases of Cisco IOS software, 24 X 7 X 365 access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
General
Type Extended service agreement
Service Included Replacement
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Details Extended service agreement - parts - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update
Compatibility Information
Designed For Cisco ASA 5550 Adaptive Security Appliance, 5550 SSL / IPsec VPN Edition