Please contact your account executive to order this Smartnet.

Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
General
Type Extended service agreement
Service Included Replacement
Response Time 4 hours
Service Availability 8 hours a day / 5 days a week
Details
Service & Support Details Extended service agreement - parts - response time: 4 hours - availability: 8 hours a day ( 9:00 AM - 5:00 PM ) / Monday-Friday ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update
Compatibility Information
Designed For Cisco ASA 5510 Security Plus