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Welcome to eCOST, the fast and easy way to save money and time on your next online purchase of computer hardware, software, peripherals and other consumer products.

When you shop at eCOST, you don't have to wonder if you're getting a great value on what you need. Instead, you can choose from thousands of products and buy them all at a great price!

For additional information, please select from the following:

Why eCOST?
Advertising on eCOST.com
Partner with eCOST
Affiliate Program
Contact Us
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Why eCOST?

Why you should choose eCOST for your next online purchase

We're proud of the business we've built with eCOST. But we never lose sight of the fact that you, the customer, are the only reason we're here.

We've worked hard in an effort to earn your business, and we have a few reasons why we think you should choose eCOST for your next online purchase.

Time is money

Sometimes, your time matters even more than your money. That's why we've put a lot of effort into making sure it's easy to find what you need, as quickly as possible. Our search engine can quickly scan through thousands of products, and if your search is too broad, it will help you focus in on what interests you most. Likewise, our product categories make it easy to browse through the departments that interest you, if you prefer. It's kind of like walking down the aisles of a store, but much faster, and with a much better selection.

Finally, when it's time to place your order, we'll speed you on your way with a fast, simple checkout procedure. We make it easy for you to set up your billing and shipping addresses, choose your shipping method, and review your order before finalizing it. And, we even provide you with a printable invoice for your records.

Knowledge is power

One of the main reasons we all use the Internet is for fast and easy access to information. At eCOST, we've dedicated ourselves to providing you the information you need to make important purchasing decisions. As you surf around our site, you'll notice that we provide a lot more than difficult to understand product descriptions and prices, like some of our competitors do. Instead, we feature in-depth product information and photos wherever possible. Our team of product specialists adds additional information to hundreds of products each day, to make sure our offering is as up-to-date as possible.

What you want, when you want it

When you decide to make a purchase, you don't want to wait, so we've allied ourselves with a nationwide network of distribution centers to offer you the best possible product selection and availability. Unlike some of our competitors that depend upon a single source for all their products, we work with multiple suppliers to obtain the products we offer. With eCOST, you're taking advantage of billions of dollars in product inventory and millions of square feet of warehouse space.

If your product isn't in stock in one of our distribution centers, our team of procurement specialists is standing by to help locate and obtain your product as quickly as possible.

Of course, there are exceptions, especially in the case products that have constrained availability due to market demand or production factors. In these situations, our volume purchasing power ensures you that our orders are given top priority by our suppliers.

What's right, and what's not

There is a right way and a wrong way to do most everything. When it comes to our customers, we don't think it's right to charge your credit card until your merchandise is shipped to you, so we wait until an item is shipped before we apply the charge to your card.

We also protect your sensitive credit card and personal information with secure SSL encryption. 

Fast delivery

With our automated systems and streamlined operations, we're able to offer same-day shipment on most orders that are placed as late as 2 PM (Pacific) and 5 PM (Eastern), Monday - Friday. That means that you can usually place your order near the end of one business day and receive it as early as the next morning. *

We're here for you

Although we have chosen a low-cost and efficient way to offer you great pricing and fast delivery on thousands of products, there is one thing we haven't skimped on: you.

We firmly believe in the old adage, "the customer is king." While the Internet and computers have changed the way we all do business, machines can never substitute for the personalized service that we humans can provide each other. At eCOST, you can count on reaching a real, live, warm-blooded person on the other end of the phone when you have an issue with your order or have some other situation that needs assistance. We'll even pay for the call, too.

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Advertising on eCOST.com

If you are interested in advertising opportunities with eCOST please send an email to advertising@ecost.com and a member of the eCOST advertising management team will be in touch with you.

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Partner with eCOST.com

If you are interested in business development and other partnership-related opportunities with eCOST please send an email to busdev@ecost.com and a member of the eCOST partnership development team will be in touch with you.

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Affiliate Program

Thank you for you interest in developing an Affiliate Program with eCOST. Click here for additional information on how the eCOST eZAffiliate Program can help you build business, earn referral fees, and attract new customers to your Web Site.

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Contact Us

We have three easy ways for you to contact us:

  • By email:

For pre-sales questions about placing a new order, checking product availability, locating products or software licensing, please contact us at:orders@ecost.com


To change an existing order, please call us at:Toll Free 1 (877) 888-2678

For product technical assistance, please contact us at:techhelp@ecost.com

For questions about a specific order, problems, general comments or suggestions about the content of eCOST.com or for order cancellation consistent with our Order Cancellation policy:customerservice@ecost.com

If you are a vendor of a product or service that may be of interest to eCOST.com, please contact us at:marketing@ecost.com.

Please note that due to the large volume of correspondence we receive, we are only able to respond to the inquiries that are of interest to us. Thank you in advance for your understanding.

  • By Phone:

Please call our Sales and Customer Service teams:

Toll Free 1-877-888-2678 or (310) 658-5000
  • Monday - Friday, 6:00am - 6:00pm Pacific Time
  • Weekends - Closed

Please call our Credit Card Service desk:

Toll Free 1-877-888-2678 option #8
  • Monday - Friday, 6:00am - 6:00pm Pacific Time
  • Weekends - Closed
  • By Regular Mail:

Please write us at:

Attn: Customer Service Manager
eCOST
1940 E. Mariposa Ave.
El Segundo, CA 90504

 

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