Call Us: 1-877-888-2678
Rebate Center
Help Desk
My Account
Exclusive Offers!
Follow Us:

Rebate & Coupons FAQs        Home > Help > Quick Links >  Rebate & Coupons FAQs

Choose a topic:

Rebate Types
Claiming Rebates
Our Help page has the answers to most of your questions. Can't find the answer you need? Please call us at 1-877-888-2678 and we'll gladly help you.
Rebate Types
eCOST sponsored
Rebates processed and paid by your team at eCOST.

Questions on eCOST rebates will be handled by eCOST customer service at 1-877-888-2678 option 3 between 6AM-6PM PST, or,
email us at
Manufacturer sponsored
Rebates processed and paid directly through the manufacturer.

Please contact the manufacturer for questions regarding eligibility and payment.
Return to top
Claiming Rebates
Helpful reminders in claiming your rebates:

1. Rebate forms can be downloaded from the eCOST Rebate Center which can be accessed by clicking on "Rebates & Coupons" found at the top of our eCOST homepage (

2. Read the terms and conditions for each rebate carefully. To insure the correct form, please note the qualifying dates on your redemption form.

3. For future reference, please keep copies of your rebate form(s), invoices, and UPC labels.

4. All information must be completed legibly on your rebate form(s).

5. Rebates are time sensitive. Please mail all required information on a timely basis.

6. Mailing addresses may differ for various rebates. Please review the mailing address carefully.

7. Some rebates require certain items to be included on the same invoice (e.g. a printer rebate may only be eligible if the printer was purchased with a computer system).

It is very important to review the rebate terms and conditions for details regarding eligibility.
Return to top
Q. Where can I get my rebate form?

A. Rebate forms can be downloaded by visiting our Rebate Center by clicking “Rebates& Coupons” found on the top right hand corner on

You can download your rebate form by using one of the following methods:

1. eCOST Order number (usually begins with the letter "S" or "W")
eCOST product part number
3. Manufacturer part number

4. Manufacturer name and/or product category

Q. When will I receive my rebate check?

A. The usual rebate processing time takes 6-8 weeks; you may check its status in our  Rebate Status   site found in our Rebate
Center by simply typing in your 7 digit order number or by calling our Customer Service Representatives at 1-877-888-2678 option 3.

Q. What documents should I submit when redeeming my rebate?

A. Most of our rebates require the original or a photocopy of your invoice and the item's UPC label. Please note, however, that manufacturer rebates may require the original UPC label as well, in this case you may provide eCOST a photocopy of the UPC label.

Sample UPC Label

Q. I lost my receipt, what can I do? I need a duplicate receipt.

A. We can provide duplicate receipts for rebate and warranty purposes. Please contact Customer Service at 1-877-888-2678 option 3
between 6AM-6PM PST or email us at

Q. Can I send all rebate forms in one envelope?

A. No. Each rebate form goes to a different mailing address. Please check each rebate form carefully for the correct mailing address.
Return to top
Customer Support
My Account
Order Status
Return Policy
Rebate Center
Shipping Information
Website Features
Rebate Center
Platinum Club Members Hotsheet
Help Desk
Contact Us
Technical Support
Term of Service
Company Information
Affiliate Program
Privacy Policy
Terms and Conditions

1940 E. Mariposa Ave. El Segundo, CA 90245 - 877.888.2678
© 1999 – 2014 eCOST