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Shopping Experience        Home > Help >  Shopping Experience

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Ratings & Reviews
Saving Items for Later
Using Check out
Shopping Experience
We want shopping our site to be easy. Find out how you can use Ratings and Reviews, save and access shopping carts, check out,and find the location of a eCOST Retail.
Ratings & Reviews
Using Ratings and Reviews

The eCOST presents ratings and reviews of products written by actual customers. You can glance across
the product categories and sort them by their customer star rating or you can dig into each set of products
and read the customer review about what works well and what doesn't. As you read individual reviews
you'll be able to vote on whether or not you found it useful.


Write Your Own Review
Only one review per product is allowed. Multiple posts by the same user are not permitted.
Create this review based on your own experience with the product. Be truthful and objective n your review.
To make your post more effective and substantial, explain why you liked or isliked the item.
Focus your review on the product itself. Avoid straying to topics not related to the item.
Ideal length of your review is 30-250 words.
Reviewers should not engage in the following: harassing or issuing threats to another person,
impersonation, using obscene or sexually explicit language, or creating false statements
Posting personal information such as email and mailing addresses, phone numbers, URLs and credit
card numbers,is strictly prohibited.
Comments regarding the seller of the product should not be included in the reviews. You can post
those through our Customer Feedback form.
Commercial endorsements and advertising content are not permitted, as well as posts containing spam or links.
Reviews created by manufacturers or merchants cannot be posted here.
eCOST.com holds the right to exclude or remove reviews that do not follow these guidelines.

Disclaimer: eCOST.com can include your review on our Product Detail pages. The company is not responsible for the ratings and reviews posted by users. eCOST.com does not share the views and comments posted on this site, and they are strictly the opinion of the reviewers. All posts are reviewed by the management of eCOST.com before they appear on the site, usually 24-48 hours after users have submitted them.

Customer Reviews Terms & Conditions

You are allowed to submit a review that pertains solely to the evaluation of third-party products sold in ecost.com, under the condition that (1) you do not assume the identity of another person or entity, or otherwise mislead others as to the origins of the content; (2) you own or otherwise control all rights in the content submitted; (3)the content is not unlawful, obscene, defamatory, threatening, infringing on third-party, intellectual property, and privacy rights, does not contain advertisements, political campaigning and any form of spam. By submitting a review, you agree to give ecost.com the right (1) to use and display your name with regards to the content supplied; (2) to disclose (or elect not to disclose), modify, publish, create derivative works from, and display your content in any media throughout the world, without restriction and without compensating you in any way. ecost.com has the right but not the obligation to monitor or remove reviews on the site. You agree to indemnify ecost.com from any claims or damages arising out of any and all content submitted.
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Saving Items for Later
As soon as you put an item in your cart, you have the option to save it. Simply check the box next to the product and click the "Save for later" button near the bottom of the summary of items in your cart. You can then choose to move the product back to the cart at any time. Simply check the box next to the product on the “Save for later” list and click the “Move to Cart” button.

Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price the item held when you first placed it in your cart.
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Using Check out
Need help placing your order? Follow these steps to purchase items you’ve put in your cart.
1. Review your cart
Once you’re ready to order, select the "Shopping Cart" link in the upper right of any page on ecost.com to review all of the items you’ve placed in your cart. You can also increase or decrease the quantity you want to purchase. We’ll provide you with an estimated total, which will include any shipping charges and taxes. If you update your order, select the "Update" button to see an updated estimated order total for your cart.

If there are other items you want to purchase, select the "Continue Shopping" link to add additional items to your existing cart. Or check the box next to the product and select "Save for later" and you can come back to the “Shopping Cart” to view your Save for later items.

When you’re ready to buy the items in your cart, select the "Proceed to Secure Check out" button.
2. Sign in

If you already have a eCOST account, sign in using your existing eCOST ID and password.

If you are a new user, create an account by entering in your email address.

If you have questions about your eCOST ID, password, or account
visit the Your Account section of online Help.
3. Enter billing and shipping information

In order to process your order, we’ll need you to enter both your billing address and shipping address. Your billing address and shipping address should match the information on your credit card account. We do not accept PO Box or international addresses. Shipping addresses for all U.S. orders should be within the 50 states. All of your items will be shipped to the shipping address you designate.

You will be able to choose your shipping method when you verify your order.

For more information on Billing and Shipping information, visit the
Payment & Pricing and Shipping & Delivery sections of online Help.
4 Select a payment method

To find out what Payment methods are accepted at eCOST, visit
the Payment & Pricing section of online help. Make sure that your payment method matches the billing information
payment method matches the billing information you have entered and that you include the appropriate security code for a credit or debit card.
Complete checkout

Once we have all your item, billing, shipping, and payment information, you’re ready to complete check out. Review your order and personal information to ensure it’s accurate, and when you’re ready to purchase, select the "Place order" button.

Once you place your order, we’ll take you to a Thank You page that will contain a summary of your order, including your Web Order Number. Please print this page for your files. We’ll also send you an Order Confirmation email once your order has been processed. You’ll receive a Shipment Notification email as each of your items ship.
The emails will contain links to online Order Status Log in using your eCOST ID and password to check order status,
track a shipment, print an invoice, and more. You can also view a summary of orders you’ve placed with us.
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