• By e-mail
• By phone
• By regular mail


• return to "Help Desk"

We have three easy ways for you to contact us:

1. By email:

For pre-sales questions about placing a new order, checking product availability, locating products or software licensing, please contact us at:
sales@ecost.com

For questions about a specific order, please contact us at:
orders@eCOST.com

To change an existing order, please call us at:
Toll Free 1 (877) 888-2678

For questions or problems, please contact us at:
customerservice@eCOST.com

For product technical assistance, please contact us at:
techhelp@eCOST.com

To request an order cancellation, consistent with our Order Cancellation policy, please contact us at:
cancel@eCOST.com

For general comments or suggestions about the content of eCOST.com, please contact us at:
comments@eCOST.com.

If you are a vendor of a product or service that may be of interest to eCOST.com, please contact us at:
marketing@eCOST.com.
Please note that due to the large volume of correspondence we receive, we are only able to respond to the inquiries that are of interest to us. Thank you in advance for your understanding.

2. By Phone:



Please call our Sales and Customer Service teams:




Toll Free 1-877-888-2678 or (310) 225-4044

• Monday - Friday 7:00AM - 7:00PM CST
• Saturday 8:00AM - 4:30PM CST
• Sunday - Closed



Para asistencia en español (800) 332-3754

• 8am - 5pm (PST) Lunes - Viernes

Please call our Credit Card Service desk:




Toll Free 1-877-888-2678 option #8

• Monday - Friday, 8:00am - 7:00pm PST
• Weekends - Closed


3. By Mail:


Please write us at:

Attn: Customer Service Manager
eCOST.com
500 N. Central Expressway
Suite 500
Plano, TX 75074